Running a city isn’t simple—there are bound to be some non-emergencies that still require the city’s attention. Fortunately, Albuquerque residents no longer have to figure out who to call for these requests.
Albuquerque’s new 311 Citizen Contact Center is a simple, centralized call center for the entire City of Albuquerque. Citizens may contact the call center by dialing “311” from any phone in the city, by email, or by downloading the ABQ311 app (available for both iPhone and Android devices).
According to the city’s website, the following are examples of issues you should be reporting to 311:
- Graffiti
- Lost Animals
- Large-item garbage pick-up
- Missed trash pick-up
- Weed complaints
- Pothole
- Abandoned vehicles
- Residential trash container request
Here’s a video on how to use ABQ311:
ABQ311 is in service Monday through
Saturday (6 am to 9 pm) and Sundays (9 am to 6 pm). For more information, click here.
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